The Claims and Appeals Division is located in the same building as the U.S. Department of Veterans Affairs, Atlanta Regional Office at 1700 Clairmont Road, Decatur, Georgia 30033.
The primary function of the Claims and Appeals Division is to assist veterans, their dependents, and survivors in the prosecution of claims for benefits and entitlements available from the U.S. Department of Veterans Affairs and the benefits provided for veterans by law from the State of Georgia. Additionally, the office provides support service for claims that emanate from the field offices located throughout the state.
Each of the veterans claims and appeals counselors is accredited by service organizations to include The American Legion, American Red Cross, American Ex-Prisoners of War, Fleet Reserve Association, Jewish War Veterans of the U.S.A., Noncommissioned Officers Association of the U.S.A., The Retired Enlisted Association, Veterans of Foreign Wars of the United States, and Veterans of World War I of the U.S.A. Inc.
In their role as accredited representatives of the service organizations, claims and appeals counselors can assist a veteran at a personal hearing before the local VA Hearing Officer or before the Travel Section of the Board of Veterans Appeals from Washington, D.C. and the Discharge Review Boards from the Department of Defense Service Departments (when convened in Atlanta).
For additional information or assistance call the Claims and Appeals Division staff at 404-929-5345.
Hours: 7:30 a.m.-4 p.m., Monday-Friday, except on state holidays