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Claims & Appeals Division

Effective May 1, 2015, this office is open by appointment only. 

The primary function of the Claims & Appeals Division is to assist veterans, their dependents, and survivors in the prosecution of claims for benefits and entitlements available from the U.S. Department of Veterans Affairs and the benefits provided for veterans by law from the State of Georgia. Additionally, the division provides support service for claims that emanate from GDVS Veterans Field Service Offices.

Each GDVS Claims & Appeals Counselor is accredited by service organizations to include The American Legion, American Red Cross, American Ex-Prisoners of War, Fleet Reserve Association, Jewish War Veterans of the U.S.A., Noncommissioned Officers Association of the U.S.A., The Retired Enlisted Association, and Veterans of Foreign Wars of the United States.

In their role as accredited representatives of the service organizations, Claims & Appeals Counselors can assist a veteran at a personal hearing before the local VA Hearing Officer or before the Travel Section of the Board of Veterans Appeals from Washington, D.C. and the Discharge Review Boards from the Department of Defense Service Departments (when convened in Atlanta).

The Claims & Appeals Division is located in the same building as the U.S. Department of Veterans Affairs, Atlanta VA Regional Office at 1700 Clairmont Road, Decatur, Georgia 30033.

For additional information or assistance call the Claims & Appeals Division staff at 404-929-5345.

Hours: This office is open by appointment only, 7:30 a.m.-4 p.m., Monday-Friday, except on state holidays and federal holidays. To make an appointment, please see Claims & Appeals Division Points of Contact.