The mission of the Department of Veterans Service is to serve Georgia's 752,000-plus veterans and their families in all matters pertaining to veterans benefits.
The State Board of Veterans Service recommends policy, procedure, and work projects to the Commissioner, and through him controls overall Department policy.
The Department's mission falls into two basic tasks: informing veterans and their families about veterans benefits, and directly assisting and advising veterans and their families in securing the federal and state benefits to which they are entitled.
The Department maintains a Claims Staff in the U.S. Department of Veterans Affairs Atlanta Regional Office, 1700 Clairmont Road, Decatur; operates field offices with itinerant service across the state; and provides representatives in the Atlanta, Augusta, and Dublin VA Medical Centers and various VA Community-Based Outpatient Clinics throughout the state.
The Department owns the Georgia War Veterans Home in Milledgeville, which is operated under contract with United Veteran Services of Norcross and the Georgia War Veterans Nursing Home in Augusta, which is operated under contract with Georgia Regents University.
The Department owns and operates two state veterans cemeteries, one in Glennville (near Fort Stewart) and the other in Milledgeville (in the central part of the state). Both of these cemeteries are part of the VA’s National Cemetery System and are governed by the same VA standards for operations and burial policy as the National Cemeteries across the nation.
The Department of Veterans Service assists veterans and their families in filing claims and securing medical evidence and other data necessary to prosecute their claims filed with VA and other federal and state agencies.
The Department of Veterans Service also serves as the state approving agency for education programs administered by the U.S. Department of Veterans Affairs.