Frequently Asked Questions

Need to contact us?

GDVS has dedicated staff in each of our field service offices that can help answer your questions and assist you in filing for benefits. Please see our list of offices to find the most convenient location for you.

If you have a customer service concern or would like to relay feedback on your experience at one of our field service offices, please contact one of our regional directors.

For questions on any of our programs or anything not answered in our FAQ, please call us at 404-656-5933 or send an email to gavetsvc@vs.state.ga.us.

  • How do I obtain a copy of my DD Form 214?

    If your Home of Record is listed as Georgia, the Georgia Department of Veterans Service should have a copy of your DD Form 214 on file. Contact the GDVS at 404-656-5940 to request a copy.

    If your Home of Record is listed as another state, you may file a request via the National Archives.

    If you are requesting a DD Form 214 for a family member, the request must be filed via the National Archives.

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  • How do I obtain a certified copy of my DD Form 214?

    You will need to complete a Standard Form 180 (SF 180), sign and mail it to the address in block #14 to the Military Records section of the National Personnel Records Center, St. Louis, MO.

    To obtain an SF 180, contact any GDVS Veterans Field Service Office, call the U.S. Department of Veterans Affairs at 800-827-1000, or visit the SF 180 topic at http://www.archives.gov/veterans.

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  • What is the Vietnam War Certificate of Honor? How can I get one?

    The Vietnam War Certificate of Honor was introduced as part of the 50th Anniversary Commemoration of the Vietnam War. The State of Georgia and the GDVS want to honor every Vietnam War veteran in the state with a personalized certificate.

    The certificate is available to every Georgia veteran with honorable service during the Vietnam War. This includes veterans with service in country and those who served in other capacities.

    Veterans who are interested in applying for a certificate can find more information on how to apply on the Vietnam War Certificate of Honor topic.

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  • How do I obtain military medals from service?

    You will need to complete a Standard Form 180 (SF 180), sign and mail it to the Military Records section of the National Personnel Records Center, St. Louis, MO. For assistance, you may contact any Georgia Department of Veterans Service office, or call the U.S. Department of Veterans Affairs at 800-827-1000 or visit http://www.archives.gov.

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  • What is a Veteran Identification Card and how do I apply for one?

    The Veterans Identification Card Act 2015 (Public Law 114-31) was enacted on July 20, 2015. The U.S. Department of Veterans Affairs is responsible for administering this program.

    A Veteran ID Card (VIC) is a form of photo ID you can use to get discounts offered to veterans at many restaurants, hotels, stores, and other businesses. It does not replace your Veteran Health Identification Card or your Department of Defense ID Card.

    Veterans interested in receiving a VIC may apply online or speak to a representative at a VA Medical Center or CBOC. 

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  • What benefits does Georgia offer?

    Georgia offers several benefits to its veterans, above and beyond those offered by the federal government.

    For more information, please see State Benefits for Georgia Veterans.

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  • Who is eligible to receive a Georgia Veteran's Driver's License?

    An honorably discharged veteran is entitled to a free veteran’s driver’s license if two criteria are met: Georgia residency and service during a recognized period of war or conflict.

    Effective April 15, 2014, a veteran who does not meet these criteria may still apply for a veteran’s driver’s license, but normal license fees will apply.

    For more information, please see the Driving Licenses topic in the State Benefits for Georgia Veterans section of this website.

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  • How do I apply to receive a Georgia Veteran's Driver's License?

    You must go into one of our offices for review and certification.

    You will need to bring your DD Form 214 to any office of the Georgia Department of Veterans Service for a review and then certification.

    If you qualify you will be issued a certificate signed by you and the certifying official. This certificate along with DD Form 214, are then taken to any office of the Georgia Department of Driver Services. This process cannot be completed by mail, email, or fax.

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  • Why do businesses not accept my Georgia Veteran's Driver's License as proof of service for a discount?

    The Georgia Veteran's Driver's License is a valid form of state-issued identification which is accepted for many official purposes.

    Private businesses are not required to accept the license as proof of service.

    Any discounts available to veterans are offered at the business's discretion and may have different standards for eligibility. The Georgia Department of Veterans Service has no control or input over discount policies.

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  • I have been advised to apply to VA for compensation. What is compensation and how do I apply?

    Compensation is a benefit program that evaluates a disability resulting from all types of diseases and injuries encountered because of military service.

    Generally, the degree of disability specified is also designed to compensate for considerable loss of working time from exacerbations or illnesses.

    We are happy to assist you with the application process; visit any GDVS Veterans Field Service Office for assistance. For additional information concerning this benefit, see the VA guide to compensation

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  • I have been told that I should apply for VA benefits because my husband’s death was the result of a service-connected disability. What benefits am I entitled to, and how do I apply?

    The entitlement is referred to as Dependency and Indemnity Compensation (DIC). This benefit pays a monthly payment to a surviving spouse, child, or parent of a veteran due to the veteran’s death being determined as service-connected.

    We are happy to assist you with the application process; visit any GDVS Veterans Field Service Office for assistance. For additional information concerning this benefit, see the VA guide to DIC.

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  • How do I locate a veteran?

    The U.S. Department of Veterans Affairs and the Georgia Department of Veterans Service are limited, by law, to the extent they can help locate a veteran. VA will try to forward a letter to a veteran, but it is up to the veteran to contact the sender of the letter.

    The proper procedure is to write a letter to the veteran and place it in an unsealed envelope, bearing the veteran’s name, with sufficient postage to cover mailing costs. Forward that letter and envelope to VA. Include a cover letter detailing as much identifying information about the veteran as possible: full name, date of birth, last known address, service serial number, VA claim number, Social Security number, last military address, rank, and date of discharge.

    Mail the request to: VA Regional Office-Atlanta, Attention: Privacy Act Office (211D), 1700 Clairmont Road, Decatur, GA 30330.

    VA will forward the letter to the veteran’s address if it is known. If the address is unknown or if the letter is returned undeliverable, VA will return the writer’s original letter.

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  • How many veterans live in Georgia?

    As of October 30, 2018, the National Center for Veterans Analysis and Statistics estimated 697,000 veterans living in Georgia.

    For more in-depth figures, including county-by-county breakdowns, visit the NCVAS website: va.gov/vetdata.

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  • Can I have a list of all the veterans in an area?

    The Georgia Department of Veterans Service does not maintain a list of all veterans living in Georgia.

    While we do maintain lists of veterans receiving services or assistance from the department, that information is confidential and is not available to the public.

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  • How do I find a job with an employer who values me as a veteran?

    The Georgia Department of Labor offers assistance to job-seeking veterans and their families. Job search workshops, résumé and cover letter assistance, and resources for transitioning into the civilian workforce are a few of the services that veterans are eligible for. Find more information at the Georgia Department of Labor's Veteran Assistance topic at http://www.dol.state.ga.us/js/find_vet_info.htm.

    Job-seeking veterans may also be interested in Operation: Workforce. Veterans can find tools to translate their military occupational classifications into civilian jobs and search for career opportunities with employers who have pledged to hire veterans.

    The Veterans Employment Center is a federal program that assists veterans and their families seek employment and access valuable career resources. Résumé-building assistance, career advice, career fairs, and access to employers committed to hiring veterans are a few services available through the Veterans Employment Center.

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  • How do I hire a veteran?

    Operation: Workforce is a program developed by the Workforce Division of the Georgia Department of Economic Development specifically to connect job-seeking veterans with employers who want to hire them.

    Sign up as an employer at www.operationworkforce.com.

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  • How do I find a job with the Georgia Department of Veterans Service?

    Please complete the online resume builder at Team Georgia's Careers website, the primary site for job announcements within Georgia state government, including GDVS. There is an option on the site to set up email notifications when new job openings become available.

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